Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by manila777 ("we," "us," "our," "the Platform") and applies to all personal information collected from individuals ("you," "Player," "User") who access or use the manila777 website, mobile platform, games, and related services (collectively, the "Services").

manila777 acts as the personal information controller in respect of the data described in this Policy. We are committed to processing your personal data lawfully, fairly, and transparently, in accordance with the Philippine Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission.

By registering an account with manila777 or by continuing to use our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform and contact us to request account closure.

2. Personal Data We Collect

manila777 collects the following categories of personal data, depending on how you interact with the platform:

2.1 Identity & Contact Information

• Full legal name (as it appears on a government-issued ID)
• Date of birth (to verify the 21+ age requirement)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city, province)

2.2 Identity Verification Documents

• Government-issued photo ID (e.g., PhilSys ID, passport, driver's license, UMID, SSS/GSIS card)
• Proof of address (e.g., utility bill, bank statement)
• Selfie or liveness check image for biometric verification
• Source of funds documentation where required by AML regulations

2.3 Financial Information

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, UnionBank) for withdrawal processing
• Transaction history: deposits, withdrawals, and bonus credits
• Billing address associated with payment methods

2.4 Gaming Activity Data

• Game session logs, bet history, and win/loss records
• Bonus and promotion usage history
• Responsible gaming settings (deposit limits, session timers, self-exclusion status)
• Customer support interaction records

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and login history
• Cookie identifiers and analytics data (see Section 7)

3. How We Collect Your Data

manila777 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device identifiers, and session data via cookies and similar technologies.
• Third-party sources: Identity verification data from licensed KYC/AML service providers; fraud detection signals from payment processors; geolocation data from IP intelligence services.
• Regulatory sources: Self-exclusion status from PAGCOR's responsible gaming registry, where applicable.

4. How We Use Your Personal Data

manila777 uses your personal data for the following purposes:

manila777 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except for real-time fraud detection systems where immediate action is necessary to protect the platform and its players.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, manila777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations under R.A. 9160 (Anti-Money Laundering Act), and data retention requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications and promotional offers. You may withdraw your consent at any time by contacting our support team or updating your account preferences.

6. Data Sharing & Disclosure

manila777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), fraud detection services, cloud hosting providers, and customer support platform operators. All such providers are contractually bound to process your data only as instructed by manila777 and to maintain appropriate security standards.

6.2 Regulatory Authorities

manila777 is required by law to disclose certain player data to PAGCOR and other competent Philippine government authorities, including the Anti-Money Laundering Council (AMLC), upon lawful request or as required by our operating license. We will notify you of any such disclosure where we are legally permitted to do so.

6.3 Legal Proceedings

We may disclose your personal data where required by a valid court order, subpoena, or other legal process issued by a Philippine court or competent authority. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of manila777, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.

7. Cookies & Tracking Technologies

The manila777 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session security, and to understand how players use our services so we can improve them.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming configurations.
• Analytics cookies: Collect anonymized data about how players navigate the platform, which games are most popular, and where technical errors occur. This data is used solely to improve the manila777 experience.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats.

7.2 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the manila777 platform, including your ability to log in or maintain a game session. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of the platform.

8. Data Retention

manila777 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under R.A. 9160.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by PAGCOR and AMLC regulations.
• Gaming activity logs: Retained for three (3) years from the date of the session, or longer if required for the resolution of a dispute or regulatory inquiry.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of the consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

manila777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the manila777 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• 24/7 security monitoring and intrusion detection systems.
• Secure, access-controlled data centers with physical security controls.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, manila777 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.

10. Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by manila777: